The Revenue Roundtable

The Revenue Roundtable (formerly The Patient Experience) was conceived by Revco Solutions Chief Client Officer John Cook in 2016 to help healthcare executives understand the importance of a patient’s overall experience in the patient and family setting. I

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Recent Episodes

Ep. 5 - Steve Ford Shares Insights on Making Your Vision Happen

Posted May 14, 2018 •

I had the privilege to meet and develop a friendship with Steve Ford at a recent conference. He inspired me with his insight of vision. As healthcare...

Ep. 4 – My Year on the Inside: A Discussion with the Author

Posted April 15, 2018 • 00:14:17

In this episode, we speak to Merikay Hunt about her work. She is the author of "My Year on the Inside." in which she explores the challenges of transforming...

Ep. 4 - My Year on the Inside: A Discussion with the Author

Posted April 11, 2018 •

In this episode, we speak to Merikay Hunt about her work. She is the author of My Year on the Inside in which she explores the challenges of transforming...

Ep. 3 - The Importance of Pre-Encounter

Posted March 14, 2018 •

Guest: Charlynne Lynch
System-Wide Access Director, Cone Health

The Pre-Service Center at Cone Health started in 2015 as a way to improve...

Ep. 3 – The Importance of Pre-Encounter

Posted March 14, 2018 • 00:11:09

Realizing the importance of the pre-encounter piece of hospitalization, Cone Health opened a pre-service center to improve the overall patient experience...